- Meet and exceed the assigned sales and revenue targets though acquiring new customers for deposit and lending products - Manage and grow existing customer portfolio for FUM, loan, revenue and profitability - Leverage and expand customer relationship to maximize referral, cross selling and new business opportunities - Contribute to the business success by initiating and participating in various cold-calling and marketing activities - Provide high standard of service to all customers at all times - Be always attentive to all customer needs, issues or complaints and provide appropriate solutions and effective complaint handling - Manage the quality customer portfolio, maintain accurate records, and always follow the bank’s policies and compliance procedures - Minimize and make immediate report on any potential financial or operational losses - Stay updated with bank’s products suite, marketing campaigns and competitor’s activities to ensure superior product knowledge

Required Education & Experience: - Minimum Bachelor Degree - OR lower degree accepted if at least 3 years' experience in similar position - Computer literacy and English language proficiency (French language is a plus) - Proven sales and service record in banking or related industries - Financial background, analytical and credit background Required competencies: - Discretion, integrity and rigor - Customer focus and strong communication skills - Outgoing personality, confidence and ability to work under pressure - Autonomous and pro-active - Good planning, negotiation, problem solving & organizing skills - Desire to go extra and beyond responsibilities - Be a team player and like to deal with challenges