- Handle job well as assigned by supervisor - Build customer service culture and ensure high customer satisfaction with SML - Ensure on time delivery to meet customers' expectation - Ensue data accuracy to customer & operation team - Handle daily, weekly and monthly report to supervisor - Join in training to get full fill understanding about handling orders/queries. - Maintains work flow by monitoring steps of the process

- One years of working experience with customer services, solving problem… Experience on label/garment/printing is more appreciated. - Good in speaking, writing, reading English, good in Chinese will be an advantage. - Good at computer skill of Microsoft Words, Microsoft Excels, Microsoft PowerPoint - Be Smart, honest, friendly, hard working, able to work under pressure, careful, active, teamwork and considerable - Good problem solving & communication skill with internal & external