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Asean-Works Recruitment

Position : Customer Service Officer/Supervisor
# Hiring : post(s)
8 years ago
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Jobs Overview

Post Date

26 April, 2018

Closing Date

26 July, 2018

Salary Range

Negotiable

Jobs Category

Customer Service / T...

Jobs Location

Phnom Penh

Candidate Gender

1

Jobs Term

1

Jobs Experience

1 Year

Jobs Level

2

Jobs Description

1. Greeting or welcome the company visitors 2. Get all the customer's complained and solve problems for customer in timely manner 3. Negotiate with customers and transfer problems to other related departments in order to solve as soon as possible 4. Receive customer payment and follow up 5. Design and implement department policies and procedures 6. Organize office operations and procedures 7. Liaise with other offices / departments 8. Admin related database 9. Administer contracts and highly confidential documents 10. Administration letter (In & Out-documents) 11. Develop student filing 12. Event and protocol management 13. Release letter to parents, memo and announcement 14. Supervise customer services and respond to customer inquiries 15. Support new term / academic year process 16. Support HR on employee personnel file (non-confidential) 17. Archive: evaluate, select, retrieve and arrange documents and materials (students, teachers and staff) 18. Purchase products 19. Handle proper record of data 20. Supplier management 21. Communication with all suppliers 22. Attend all meeting required by the organization 23. Prepare daily, weekly, and monthly reports to the immediate manager 24. Well cooperate with other departments and ELT Campuses 25. Perform other duties as assigned and may be required

Jobs Requirement

1. Graduated BBA in the field of Administrator & Marketing or related business 2. At least 2 year-experiences in Admin (in school business is a plus) 3. Good knowledge of Admin and protocol 4. Good at computer literacy 5. Good at communication in English 6. Strong interpersonal skill and commitment 7. Fast learner, dynamic, team spirit, and flexible 8. Good time management and work as a team 9. Proven work independent, less supervision, and be able to work under pressure 10. Honest and good behavior 11. Positive attitude, honest, friendly, fair yet firm

Contact Information

Contact Person

HR Department

Industry Company

Advisory/Consultancy

Phone Number

012 846 222/095 555 682

Email Address

jobs@asean-works.com

Address

1st Floor CPL Building #25 & 63, St. 348/205, Toul Svay Prey II, Phnom Penh, Cambodia.

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