JOB DESCRIPTION

·  Assist Manager to execute all work related to the financial aspect of transactions within card operations i.e. clearing, settlement, reconciliation and P&L management;

·  Process new applications for cards and merchants;

·  Perform exception handling for transactions where required;

·  Monitor and investigate transactions for fraud where applicable;

·  Manage disputes and legal proceedings related to cards and electronic transactions;

·  Prepare and circulate MIS and other internal reports as required on a regular basis;

·  Reporting to card networks and regulatory body as required;

·  Monitoring and maintaining control processes, to ensure card operations is working properly and affording clients and optimized experience;

·  Any task assigned by manager;

JOB REQUIREMENT

• Diploma or Degree holder
• 2-5 years’ experience in debit or credit card back office operations
• Demonstrated knowledge in the functions, processes and systems used in card operations
• Strong teamwork, interpersonal, and communication skills
• Able to support shift working hours if required