** Job Purpose - To ensure the system are well processed and progressed with local and regional team, with no impact to sales force activities, as well as support sales force operations process analysis and key project of within department and bosting commercial effectiveness by establishing new tool. ** System and Analytic & Master Data Management - Ensures the system (salesforce’s system) and its transaction are processed and implemented well, - Fix the technical / system’s issue on time with Regional support team, to ensure that there is not pending the sales force’s activities plan - Defines application problem by conferring with clients; evaluating procedures and processes. - Develops solution by preparing and evaluating alternative workflow solutions. - Training to clients, with new system and feature exploration - Lead and ensure the master data and per Rep’s data in system is cleaned and updated - Update the new accounts into system - Work with Sales management people to review the master data every cycle - Gap analysis support between covered account and universe if needed - Lead the Customer Relation Management and Database (Sales Master List) of the company ** Drive sales operations supporting processes and Managing Activity Planning: - Sales team’s Activity Management – setting ambitious but realistic targets, using a consistent approach, striving for growth, allocating targets fairly, and ensuring alignment with organizational objectives. Targets should be timely and properly communicated to all relevant stakeholders. - Target Communication – communicating the target to sales force on-time, in-line with Guideline and Agreement - Activity objectives and CRM configuration – Lead development of activity objectives and CRM framework to maximize impactful promotional pressure and instill best-in-class culture of field work. - Ensures optimal customer interactions planning (contacts per day, per channel, frequency of interaction, coverage) - Ensures optimal field and out of field plan for customer facing role (trainings, meetings, events, travel, etc.) - Incorporates non-detailing activities into the overall activity plan of the customer facing role - Randomly review the sales force planning, to ensure that the Rep’s activities are set in Mobile Intelligence (MI) system and track the report submit to Manager / BU. ** Sales Reporting Analysis - Builds efficient performance management framework governance and process - Ensures analytical support of performance management and insights generation - Insightful analysis on sales analytic report, use data for practical life’s recommendation - Contributes to the actions generation and implementation follow-up - Build the concrete coaching plan and formulize in simple actions - Manage and lead the sales reporting to relevant departments (eg; Sales Tracker, Dashboard …) - Sales System Management: Sell in Sell out (SISO)...etc. - Innovation to support changes - Act as a self-starter to develop the sales dashboard and/or work with agency to meet business’s requirements - Support SFE analyst on sales operation process and key strategic projects

- Bachelor’s qualifications are essential, preferably Business Management, Management Information system, Economic or relevant - At least 2 year experiences in sales /system analysis and sales reporting - Familiar with database, dashboard development and project & data management - Good in communication & negotiation - Good command in English