- Demonstrate sincere customer focus and true appreciation for the guest experience. - Develop and implement Spa & Fitness Center and Salon’s goals, policies and procedures. - Responsible for leading the efficient and effective Spa & Fitness Center and Salon operations including short and long term strategic planning. - Develop and maintain adequate professional product program. - Develop and maintain retail product program. - Produce annual marketing plan in conjunction with the Hotel. - Identify new business and marketing opportunities. - Ensure compliance with Hotel policy and procedures.Manage, train, and motivate all spa employees. - Prepare employees’ roster and maintain the operations in good condition - Maintain thorough knowledge of competitors, including location, product offering, pricing and promotions, and sales techniques. - Ensure equipment and physical facility in peak condition including cleanliness and repair. - Develop, follow and ensure that all safety and emergency policies, procedures and practices and adhered to. - Prepare department’s budget plan and participate in the annual budgeting and forecast process. - Other tasks are required based upon the superior.

- Minimum 3 years proven experience in a management position in this field. - Bachelor’s degree in Business Administration preferred or related fields. - Demonstrated strong leadership, team, and communication skills are essential. - Ability to analyze and interpret the needs of clients, entertainers and guests and offer appropriate - Proven knowledge of English language - Demonstrate flexibility, honest, and strong commitment to the hotel.