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Asean-Works Recruitment

Position : Customer Communication
# Hiring : post(s)
7 years ago
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Jobs Overview

Post Date

16 May, 2018

Closing Date

16 August, 2018

Salary Range

Negotiable

Jobs Category

Customer Service / T...

Jobs Location

Phnom Penh

Candidate Gender

1

Jobs Term

1

Jobs Experience

1 Year

Jobs Level

2

Jobs Description

- Received phone call and email from customers and responding with clear and enough information - Reply any question of customer throw Facebook page like comment and inbox - Feedback to customer throw any channels like phone call, email, Facebook messenger…by make sure effectively - Report all of customer communication with Pachem Dental Clinic both in social media and phone call - Pass information to related parties like branches and department for takes related. Keep follow-up with customer or team to make sure the task finished - Develop yourself by finding any information and understanding about technical that regarding to all services and products - Cooperate with any parties to solve customer problems - Check a schedule with all branches for appointment to patient and keep follow-up until they get treatment from dentists/ specialist - Make weekly and monthly report to up-line manager

Jobs Requirement

- Received phone call and email from customers and responding with clear and enough information - Reply any question of customer throw Facebook page like comment and inbox - Feedback to customer throw any channels like phone call, email, Facebook messenger…by make sure effectively - Report all of customer communication with Pachem Dental Clinic both in social media and phone call - Pass information to related parties like branches and department for takes related. Keep follow-up with customer or team to make sure the task finished - Develop yourself by finding any information and understanding about technical that regarding to all services and products - Cooperate with any parties to solve customer problems - Check a schedule with all branches for appointment to patient and keep follow-up until they get treatment from dentists/ specialist - Make weekly and monthly report to up-line manager

Contact Information

Contact Person

HR Department

Industry Company

Advisory/Consultancy

Phone Number

012 846 222/095 555 682

Email Address

jobs@asean-works.com

Address

1st Floor CPL Building #25 & 63, St. 348/205, Toul Svay Prey II, Phnom Penh, Cambodia.

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