Asean-Works

Position : Manager, IT & Business Solutions

# Hiring : post(s)

2 days ago

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Jobs Overview

Post Date

19 August, 2025

Closing Date

19 November, 2025

Salary Range

Negotiable

Jobs Category

Jobs Location

Phnom Penh

Candidate Gender

Any

Jobs Term

Full Time

Jobs Experience

Jobs Level

N\A

Jobs Description

Able to provide the designs of the company’s future state tech stack in alignment with our strategy and business priorities.
A self-starter fueled by collaboration, thriving in a fast-paced environment.
Exceptionally diligent and organized, with a solid understanding of technology operations and business solutions.
Able to demonstrate and showcase your experience in handling incidents, problems, change, and technology asset lifecycle management.
A key person to drive and determine successfully implement on our digital solutions, strategies and overcome pressure and obstacles.
To lead the delivery of technology solutions and services and ensure that IT staff meet the needs of the organization.
To develop the strategy for our Technology Roadmap and asset management across the organization.
To oversee all the communication between technology teams and other internal stakeholders to ensure seamless delivery of solutions and services.
To draft and implement Standard Operations Procedure (SOP) and service level to ensure technology services and solutions are delivered efficiently and effectively by the internal IT team.
To work with external technology service providers, include the group and/or entities within company to ensure service levels are met and problems are resolved quickly without affecting business and operations.
To provide strategic direction for the quality of technology services and solutions and manage the resolution of any issues that arise at the shortest possible turn-around time.
To establish and manage budgets for technology service and solutions delivery and ensure all IT resources are allocated effectively for our business and operations.
To continually monitor and report on any service delivery performance lapses and gaps to the leadership team with solutions for fixes and improvement.
To oversee the development and implementation of policies and procedures to ensure consistent and streamlined technology service delivery.
To adopt a mindset with interest in emerging technologies to continually improve our technology service and solutions.
To provide coaching, mentoring, leadership, guidance, and supervision to the IT staff.

Jobs Requirement

At least 6 to 8 years of experience as Manager of IT with similar role and leading a team.
Solid understanding of service and solution delivery processes and procedures.
In-depth experience with Insurance domain knowledge esp. in General Insurance.
Great leadership and customer management skills.
Abilities to solve problems.
Good management skills to manage and lead a team.
Hold a bachelor’s degree or equivalent experience in Information Technology or relevant field, i.e. computing science.
A good oral and verbal communication skills in both English and Khmer.
Need to be detail oriented for accuracy of data and information.
Can produce reports and complete work within deadlines.
Abilities to work well with interdepartmental teams.

Contact Information

Contact Person

Chheng Sreynin

Industry Company

Advisory/Consultancy

Phone Number

069 900 599/095 333 797

Email Address

recruitment.s@asean-works.com

Website

https://asean-works.com

Address

1st Floor CPL Building #25 & 63, St. 348/205, Toul Svay Prey II, Phnom Penh, Cambodia.

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