• Make customer presentations and Identify sales opportunity for new business for new customers. • Contribute to the development of sound profitable business by continuing on-board new customers and increasing the customer’s portfolio. • Agree challenging daily, weekly, and monthly targets for yourself with your branch manager/ head of department. Regularly evaluate these targets – when results fall short of target, understand why and agree what to do differently to improve performance with your line manager. • Keep up to day with ABA’s products suite and marketing campaigns to ensure superior product knowledge. • Develop and implement effective customer retention strategies.

• Excellent customer services skills. • Time management skills. • Ability to work effectively in a team environment. • Sales, negotiation and relationship building. • Sound written and verbal communication skills. • High degree of self-motivation. • Very good interpersonal skills. • Complaint resolving. • Computer literacy.