-Making drinks to spec recipe -Demonstrating responsible alcohol service -Serving food -Handling cash & other forms of payment -Making proficient sales transactions - using a point-of-sale system -Properly checking I.D.s – for guests who appear to be under 30 years old -Maintaining proper cash drawer balances -Directing guests to areas/restrooms --Demonstrating impeccable product knowledge -Suggestive selling - using proven techniques -Maintaining a clean and organized bar area -Maintaining proper product pars – through bar pulls & inventories -Stocking liquor, beer, wine and glassware throughout the shift -Properly labeling, dating, covering and refrigerating prepped items for the bar -Maintaining a proper 3-compartment sink – properly sanitizing equipment, utensils, and glassware -Performing opening, closing & side duties – setting up/breaking down the bar, cleaning glass/countertops, sweeping the floor, etc -Answering questions - accurately and politely -Creating memorable experiences -Entertaining guests to create “Raving Fans”

-Performing duties which require bending, reaching, lifting & standing for long periods of time --Maintaining a well-groomed appearance (“having a plan”) -Following all uniform guidelines -Practicing all safety & sanitation standards -Recycling products, where possible -Remaining calm in a hectic, fast-paced atmosphere -Demonstrating a high level of organization, attention-to-detail and a senseof-urgency -Displaying a positive and outwardly friendly attitude toward guests -Maintaining HRC’s 5 core Values and Mission Statement