• Drive sales by ensuring that team member maintain strong product knowledge and are linking sell at every opportunity • Ensure the highest standards of visual merchandising throughout the store to attract customer • Make recommendations to the buyer with regards to order up to levels and additions/deletions • Develop and execute business plans and sales strategy to ensure attainment of company sales goals & profitability • Prepare sales forecast, trends, market survey and updates and present sale management team • Explore new opportunities to get additional sales and improve market segment • Monitor and evaluate sales activities according to the strategy and sales objectives • Ensure that exceptional customer service is given at all time • Be aware of promotional activity within the department, monitoring local competition as necessary • Deal with complex customer complaints or customer requests as and when required • Ensure that the till procedures for processing customer orders, exchanges and refunds are adhered to in a consistent manner. • Response for accountabilities of team management • Take responsibilities for the training and development of all colleagues within your team • Undertake regular appraisal and reviews of all down line sales team, ensuring the appropriate follow-up action is taken and performance is managed effectively • Address any issues of poor performance, taking disciplinary action as deemed necessary • Communicate all relevant information and ensure all down line team in your department are aware on department objectives and how individual roles responsibilities. • Ensure all team comply with company policies and procedures • Recruit appropriate staff as necessary • Ensure that the team are aware of sales target and encourage them to meet these targets

• Strong analytical and Creatively solve complex problems • Excellent communication and organizational skills • Excellent skill in all aspects of planning and implementing sales strategy to achieve sale target • Proven leadership skills and a team player, managing and directing a sale team, coaching and mentoring skills • Ability to cope with stressful and demanding situations. • Multi-tasking, attention to details, result-oriented and self-integrity • Professional in PC skill (office, internet)