• Consulting with IT managers and other departments as required.

• Providing IT assistance to staff and customers.

• Training end-users on hardware functionality and software programs.

• Resolving logged errors in a timely manner.

• Monitoring hardware, software, and system performance metrics.

• Updating computer software. as well as upgrading hardware and systems.

• Maintaining servers and ensuring system security.

• Documenting processes and performing diagnostic tests.

• Keeping track of technological advancements and trends in IT support.

• Bachelor’s degree in Computer Science or a related field

• 2 years of experience an IT Support specialist

• Exceptional ability to provide technical support and resolve queries

• In-depth knowledge of computer hardware, software, and network

• Strong Problem -solving and communication skills

• Ability to learn quickly and work independently or as part of a team.

• Be able to work at the client side at Phnom Penh