• Creating and maintaining a database (Salesforce, CRM, Excel, etc.) of prospective client information
• Maintaining a pipeline of all sales administration using CRM software
• Working closely with business team to ensure the accurate weekly progress sales reports and report to direct supervisor within a timely manner
• Assist in reporting, collaborating with management on sales goals, planning, and forecasting; maintaining short- and long-term business development plans and ensure they are met with plan
• Working closely with product team and relevant stakeholders for availability of market study and industry against the company current position by participate in various activities or through identifying and researching opportunities that come up in new and existing markets and propose plan in response to the business trend
• Working closely with product team for the plan approaches and pitches, to develop and enhance on sales materials/tools that can respond to the market need and being attractive
• Working closely with relevant stakeholders for marketing supports
• Collaborating with senior team and leadership to secure, retain, and grow sales portfolio
• Being always customer centric and attentive to customers’ needs and offer solutions on a timely manner
• Handling the customers’ complaints/inquiries from the Value Added Solution perspective and communicating with the customers to understand their needs and offer solutions to their problems in a timely manner
• Escalating appropriately on any potential matters that impact the business reputation or operation
• Closely follow up on users’ experience with members who subscribed ’s solutions to ensure customers’ satisfaction
• Represents and assists the company in establishing and maintaining market position by keep abreast in the product knowledge and company information
• Building business relationships with current and potential customers
• Combining efforts and fostering a collaborative environment within the business as a whole
• Treat people with respect; keep commitments; inspire the trust of others; work ethically and with integrity; uphold organizational values; accept responsibility for own actions.

Other Duties

• Take initiatives in doing other tasks appropriately
• Other duties as assign by supervisor or line manager

• A Bachelor Degree of Banking and Finance is preferred;
• Strong computer skills, including Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel) and CRM/Salesforce experience preferred
• Basic knowledge of bank, microfinance and leasing sector;

SPECIFIC KNOWLEDGE & SKILLS:

• Analytical and time-management skills
• Formal presentation skills;
• Possesses an energetic, outgoing, and friendly demeanor;
• Creativity;
• Good verbal and written communication skills (both Khmer and English); the ability to call, connect, and interact with potential stakeholders and customers;
• Persuasive and goal-oriented;
• Ability to work independently or as an active member of a team;
• Demonstrate the ability to take the initiative and pay close attention to detail;
• Honesty, reliability, and a commitment to strict confidentiality;
• Is self-motivated, committed to self-improvement and a team player.