• Provide IT support to customer, mainly related to internet service

• 主要面对互联网客户与提供IT技术支援

• Assist troubleshooting of networks, internet connectivity at customer site or within the company

• 辅助解决公司内部及客户网络连接问题

• Install, configure, and maintain internet connection, network cabling, and other related equipment, and devices, add or upgrade hardware and software, and configures wireless access point, router with wireless and related equipment

• 安装、设置、维护网络设置及其连接，布线，增减、升级软硬件；设置无线网络，路由器及其相关设备

• Implement network security and provide technical support to customer, anti-virus updates, managing host security and other related PCs.

• 为客户配置网络安全及提供技术支援，例如防毒软件更新，服务器和相关主机安全设置等。

• Configure e-mail client and provide technical support for our customer (Anti-Virus, Spam protection and scanning, and other related e-mail)

• 设置客户端电邮并提供相关支持。（防毒软件，垃圾邮件过滤与扫描等电子邮件服务）

• Travel to customer site to install/configure modem/device & solve other related internet issues

• 到客户处安装/设置modem等设备，并解决相关连接问题

• Customers’ site survey and draw diagram, included laying cable

• 客户现场探测，并提供布线方案图

• POP maintenance

• 端点维护

• Bachelor Degree of IT or related field is required. Undergraduate is also welcome

• IT或者相关专业本科学历，实习生亦可

• Technical knowledge & skills in setting up network and connectivity infrastructures & e-mail

• 具备网络设置、连接和电邮配置相关知识

• Knowledge of TCP/IP, WAN, LAN, ADSL, DNS Networking, Cisco Router and Switch.

• 了解TCP/IP, WAN, LAN, ADSL, DNS网络连接，Cisco路由器和交换机功能

• Good spoken English and Chinese

• 流利的英语与华语

• Chinese Nationality is encouraged to apply

• 中国国籍可申请

• Be able to travel and stay in other provinces

• 可出差与居住在所需的省份

• Loyalty, honesty, patient work, positive aptitude

• 忠诚、诚实、有耐性、积极主动

• Be willing to support as needed.

• 愿意根据需要提供支持