Brunei

Cambodia

Indonesia

Lao

Malaysia

Myanmar

Philippines

Singapore

Thailand

Veitnam

Asean-Works Recruitment

Position : Customer Service Executive
# Hiring : post(s)
22 hours ago
Premium
Apply Now

Jobs Overview

Post Date

09 October, 2026

Closing Date

09 January, 2027

Salary Range

Negotiable

Jobs Category

Customer Service / T...

Jobs Location

Phnom Penh

Candidate Gender

Any

Jobs Term

N\A

Jobs Experience

Jobs Level

N\A

Jobs Description

  • Ensure all transactions/activities are completed within timeframe as per SOP requirements and execution. Any exception should be duly escalated.
  • Receive booking from 3PL (Maersk Logistics) for both CFS & CY trucking. Allocated and place booking to trucker. Daily follow up and send truck details to Maersk and shipper. Weekly follow up raw data from Maersk for EDI210 invoice to customer.
  • Problem solving with specific resolutions offered to customers/vendor/carrier/NVO and all related parties which comply with effective result. i.e: Like space issue; equipment shortage or documentation issuance issue. If any challenge, must escalate to team leader timely in order to proceed upper level then resolve.
  • Maintain long-term relationship with our existing KEY vendor and develop the strategic approach to build up good connection with potential opportunity as well as develop new business for additional upsell trucking/clearance service.
  • Monitor AR with local vendors with on time payment settlement. Any late, must follow AR procedure to issue late payment charge or related procedure.
  • Monitor AP with local suppliers and team. Ensure there is no long pending job cost or AP cross month settlement.
  • Follow timeline of Weekly/Monthly Report submission.


Jobs Requirement

  • Hold bachelor’s degree.
  • 1-2 years’ experience with related logistics industry or few years sales position with difference industry.


Professional Qualification

  • Positive attitude and willingness to support whole team grow. Work smoothly with team to achieve maximum productivity and work quality to meet customer expectations.
  • Good command in English both speaking and writing.


Contact Information

Contact Person

Chheng Sreynin

Industry Company

Advisory/Consultancy

Phone Number

069 900 599/095 333 797

Email Address

recruitment.s@asean-works.com

Address

1st Floor CPL Building #25 & 63, St. 348/205, Toul Svay Prey II, Phnom Penh, Cambodia.

Apply Job

You don't have a CV yet.

Create One
You can't apply job right now, please create a CV first.

Sign into your account

Not valid
Make sure to select correct country code
Verification code is not correct
Not valid
Make sure to select correct country code
Verification code is not correct